1. Choosing the products
Discover Miracle Lingerie store and choose from our beautiful underwear collection. These lingerie items are categorized by type so its easy to find what you are looking for. On the product’s page you can check available sizes, colors and size chart. If you like the item, just press the “add to chart” button, and continue to browse the other products or finish your shopping and go to your cart. You can continue browsing our site without loosing the contents of your shopping cart.
2. Placing your order
If you have finished browsing our website, click on the “shopping cart” button at the top right area to see the contents of your cart including the total price, here you can modify your order as well. If everything is ready, press “proceed to checkout’ button and follow the steps to fill your details and choose payment and shipping methods. After submitting your order, you will receive an automatic confirmation email.
On the payment page you can choose which payment method do you prefer. We offer Paypal, credit/debit card payments,
Skrill (Moneybookers) and Bitcoin payments. You can be sure, that your payment details remain safe and secure all the time, as only our payment gateway company knows your card details. When your payment is done, we will confirm it by email, or in case there is any problem, will contact you.
4. Delivery Methods & Times
We offer 2 type of shipping method you can choose. One is Free Shipping with around 3-4 weeks delivery time, the other is DHL Express for 30 USD to receive your package within 3-5 days. When we confirmed your order and the payment is done, your package will be prepared, and handled to the shipping company according to your choice, generally this is done within 24 hours. Once we sent your package, we will email you the tracking number, so you can check its route. Either free shipping or DHL, you will receive the tracking number. We are shipping to any places including Dubai, Abu Dhabi, Bahrain, Qatar, Kuwait, Saudi Arabia, Oman, and more.
We pack your items in a simple cardboard box or opaque high strength un-tearable poly bag. Miracle Lingerie doesn’t put any indication of product name on the packaging box. This ensures your complete privacy.
Cancellation by Miracle Lingerie
We make every effort to fulfill all orders, however, please note that there may be certain circumstances that we are unable to process the order and must cancel. The reasons including item quantities available, inaccuracies or errors in product, pricing and stock information, or problems identified by payment gateways or fraud avoidance department.
Cancellation by Customer
Please contact our customer service ASAP in case you wish to cancel your order. On receipt of the cancellation notice, we cancel the order and refund the entire amount (less any transaction charges that might have been incurred by us) if the order has not been processed yet. We can’t cancel orders that have already been processed or shipped out.
Returns & Exchanges
Miracle Lingerie offers 100% guarantee for underwear products you can order at the store, so in case you are not fully satisfied with the ordered piece(s), except stockings, bodystockings, swimwear and panties, you can ask for exchange or refund within 10 days after you received the package. We ask that the lingerie piece has not been worn, all tags are attached and that you take care to protect the package when posting. We will refund the money in the same mode as the payment was made.